Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Eleanor Greenery. These Terms of Service govern your use of our website and the purchase of products offered through our online store. By accessing or using our website, you agree to be bound by these Terms.

General Information

This website is operated by Nexora Montrex under the brand Eleanor Greenery. Throughout the site, the terms "we", "us", and "our" refer to Eleanor Greenery.

Eligibility

By using this website, you represent that you are at least 18 years old or have permission from a parent or legal guardian to use this site and make purchases.

Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to modify product information or pricing without prior notice.

All products are subject to availability. We reserve the right to discontinue any product at any time.

Orders

After placing an order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order but acknowledges that we have received it.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, stock availability, or violations of these Terms.

Shipping and Delivery

Orders are typically processed within 1–3 business days.

Estimated delivery time is up to 12 business days, depending on destination and carrier conditions. Delivery times are estimates and are not guaranteed.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms described in that policy.

Intellectual Property

All content available on this website, including text, graphics, logos, images, product descriptions, and design elements, is the property of Eleanor Greenery or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Eleanor Greenery shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Website Availability

We make reasonable efforts to keep our website operational but do not guarantee uninterrupted access. Maintenance, technical issues, or circumstances beyond our control may temporarily affect availability.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected and processed.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website.

Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of the business, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Eleanor Greenery
Operated by Nexora Montrex
Email: support@eleanorgreenery.com